VGB Outlet Exchange Policy

Items may be exchanged for store credit or for a VGB gift card within 30 days of purchase. A receipt or proof of purchase must be present at the time of exchange. Items must be in original condition with tags attached and unworn/unwashed. 

Items listed below are FINAL SALE and cannot be exchanged. 

  • Clearance 
  • All Jewelry
  • Footwear
  • Accessories (scarves, hair accessories, purses, belts etc.)
  • Home decor
  • Misc. Items (ex. photoshoot items, props, displays etc.) 
  • Gift Cards
  • Intimate Apparel (bralettes, socks, hosiery)

VGB Outlet Terms of Sale

  • VGB Coupons cannot be redeemed at our Outlet location. Coupons can only be redeemed at our Washington, Dormont, and online stores.
  • Custom VGB jewelry will be limited in terms of assortment of stones and settings at the outlet location.  Please visit our Dormont or Washington locations to place your custom jewelry order with our full Swarvoski stone and setting assortments. 
  • Previous purchases will not receive a price difference adjustment on any purchase made in the outlet store.