What is the marketplace?
The VGB Marketplace is a curated edit of products & brands our highly engaged customer base will love to love. The platform connects our ambitious, style-conscious fans with unique vendors & top finds. More vendors will be added soon!
How are items shipped/exchanged/cancelled?
Your VGB Marketplace items will be shipped directly from the Vendor and will be typically delivered within 5-7 business days. Overnight and second day delivery are not available. These items are also available to be shipped directly to any VGB location for In-Store pickup.
Returns of any unused, unopened, or defective merchandise can be facilitated by contacting VGB at firstname.lastname@example.org directly. Marketplace items purchased can be exchanged in stores or shipped back to VGB at the address listed below.
VGB Boutique | 2991 West Liberty Avenue| PGH, PA 15216 | ATTN: Marketplace Return
Exchanges must be made within 30 days of the order shipment date. Original cost of shipping is non-refundable and additional return shipping charges are not covered by VGB or The Marketplace.
Exchanges will be given in the form of store credit or a VGB gift card that expires within 60 days of the issue date.
If you did not receive your VGB Marketplace order, please contact email@example.com.
If you added Seel Return Assurance to your order, please follow return instructions direct from Seel. We are unable to process any Seel Return Assurance returns in the store.
All orders made on the VGB Marketplace cannot be cancelled after the order has been submitted.
Seel Return Assurance
What is Seel Return Assurance?
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund for eligible items.
If you do not purchase Seel Return Assurance along with your order, then it is subject to our standard Exchange and Store Credit policy.
Where can I find tracking information?
Tracking information can be found in the Online Orders section of My Account. The ship confirmation email will also contain the tracking information. Please check promotional and spam folders for shipping confirmation emails.
Can I use my online rewards points on marketplace or use coupons?
Yes, Marketplace products are included in our online rewards program.
All VGB promotions are excluded from Marketplace items. Coupon codes are not redeemable on Marketplace items.
Can I use my VGB gift Cards?
Yes, you are able to use VGB gift cards on Marketplace items
How do i become a seller?
If you are interested in selling your products in the VGB Marketplace, please contact us at firstname.lastname@example.org